1.1 YouMe’s Video Call Guidelines
The following guidelines are for the safety and protection of our customers, particularly women, and encourage progressive values that consider men and women equal in all areas of life, including education, work, and, of course: love. The following guidelines apply to YOUME website, Application, and Online & Offline Events.
Before the video call date
1-Prepare and ensure the data you provided and the personality test are authentic and confirmed. Our algorithms are constantly checking for false data. In some cases, you MIGHT get a call from our administrator if your data is required to be verified again.
2-Once you confirmed your blind date time and date with YOUME’s Match Operator, you can log into the Application and you can check in the MATCH section you can find the video call link to make a blind date call for 20min. If you require our assistance, reach out to our Hotline service at 09955811069.
3-Please identify whether you prefer video conferencing or only audio communication on the first date. But please bear in mind that on your second date, you MUST be ON your phone or computer camera so that your date can see you and understand more about you. We suggest being natural and going with the flow while you are on a video conferencing date and avoiding any offensive behaviors toward your date.
4-We suggest you find a quiet place for minimum audio or visual distractions that may interfere with your Video call with your date.
5-We do not provide personal contact information of your potential date on your first and second dates on the video calls. But we are happy to provide semi-blurry photos of your potential date which our administrator verified as authentic photos.
6-We strongly recommend and encourage you to watch our user guideline videos and content where you can find do and don't advice videos for online dating. They are free to watch and we hope they will help you understand the meaning of CONSENT and give you better dating experiences.
During the Video Call date,
1: Attendance- Showing up is very important. Three no-shows will ban you and all future accounts from the YouMe platform, so please show up and be on time.
2: Courtesy- Be nice to your date. You only have 20 min to spend time together, so please be kind and respectful with both your questions and your responses.
3: Confidentiality- During the Video call date, no verbal harassment or commercial promotion of any kind will be tolerated. Asking for private information such as phone numbers or social media accounts from your date is also strictly prohibited. If we see that behavior, you will immediately be kicked out of Video Call by our moderator. Since only you and your dating partner are on a blind date via Video call, your friends are not allowed to accompany you and verbally jeer at your partner.
After the Video Call Date
1: Feedback- We will collect feedback from you regarding your first date to ensure better matches for you in the future and also to give you a better experience should there be a second Video call date. Ratings will be used for internal purposes only and will not be shared publicly.
2: Next Steps- After the 1st Zoom date, you can identify whether you want to proceed to the 2nd date with the same person you met on the 1st date OR you can choose if you want to have a date with a different person if you only bought packages. Free date users cannot choose any other partners and random partners will be assigned by YOUME Match operator.
3: Personal information- Our YouMe administrator will be allowed to share contact information if both parties agree on it after your 1st and 2nd Video Call date and acknowledged you both are happy to move forward into the next level of your relationship.
4-Enjoy the experience and be patient with your match. You can always watch our freely provided video content, where you can always find relationship, marriage, and dating advice.
1.2 General Guidelines
Welcome to YouMe, where we prove that there is an honest and genuine connection for single people through online dating services. Our goal is to provide you with a safe online dating space where you can search for your perfect match based on your personality test results. Please bear in mind that our service is for 18+ adults who are looking for a match through YouMe.
YouMe encourages a very diverse community to be engaged regardless of gender, personal belief, or background. This means you should respect other people’s beliefs, interests, and property while you are on YouMe.
We take strong action against hate speech, rude or abusive behavior, stalking, bullying, and misogyny toward your dating partner OR YouMe Match Operators/YouMe’s staff. You should behave the same way on YouMe as you would in real life.
If you’re honest, kind, and respectful to others, you’ll always be welcome here. If you choose not to be, you may not last.
Our primary goal is to be able to match based on your personality test result while we are safeguarding your privacy and well-being throughout the form-filling processes to your video conferencing dating processes.
We will only be providing our YouMe’s Operator service during working hours, which is 9:00 AM to 5:00 PM. If you want to know something, you can leave a message and we will reply to your text during working hours.
While you are using our YOUME service, our administrators will try their best to give you a good experience of quality online dating. In return, we’re asking you to be considerate towards your date and our YOUME Match Operator, so we encourage you to think before you act, and abide by our community guidelines on and offline. If you violate our policies, you may result in account dormancy from our administrators.
Remember,YouMe matches based on your personality, and we do not prioritize superficial beauty (e.g. human faces) to match. Our goal is to give you a long-term partner based on personality and compatibility for your future relationship.
Below is a list of our community policies. We will seriously take action to ban or immediately kick you out during your video date if you violate any of our guidelines. There will be no do-overs once we do. We encourage you to read up on our privacy and photo moderation policies.
YOUME’s Terms of Service
1.3 YouMe is not for:
1-Nudity/Sexual Photos,YouMe is very strict with user photos so that you can only access blurry photos of your every Match. we do not show your original clear photos to anyone without your consent as well. Your privacy is our number one priority for us.
2- Discussing sexual topics during the online video date, Once we set up your online video date, please refrain to discuss any sort of sexual topic.YouMe dating is not a place for Hookup or Only Sex interest/exploitation purposes. If we find this behavior toward your date, We will terminate our service life with no refund.
2-Minors who are under the age of 18 are not allowed to take YouMe’s service. Users must fill in the correct date of birth to refrain from any unwanted consequences. If the user puts his/her DOB incorrectly or intentionally lies,YouMe will not take any responsibility for any future consequences.
3- Harassment in any form to your date partners or YouMe’s staff (who are serving as customer service and sales personnel) is not totally unacceptable.
4-Spreading Hate Speech (including political interests or personal interests) and spamming hate speech through video calls are not totally unacceptable.
5-Sharing Private Information without acknowledging the YouMe Match Operator is restricted. If users voluntarily share his/her private contact information,YOUME will not take any responsibility for future consequences of that user's action.
6-Violence and harassing behavior through an online video call to your date partner OR YouMe’s match operator is not totally acceptable. We will ban your lifetime from using our service.
7-Promotion or Solicitation is prohibited. Users can not use YouMe service to promote his/her business gain to promote any kind of product/service during the video date.YouMe does not allow any behavior of spamming or Solicitation when a user uses our service.
9-Prostitution and Trafficking are prohibited. If we find any of these behaviors or purposes of using our service for Prostitution and Trafficking we will definitely take action according to the Law.
10-Scamming is prohibited. If we find any of these behaviors or the purpose of scamming your date or YouMe or YouMe’ Match Operator, we will not tolerate that kind of behavior on our platform. Please bear in mind that fraudulent ad Scamming behaviors may fall under the Law
11-Impersonation is prohibited. Impersonation scams are often referred to as authorized push payment (APP) or bank transfer scams. If the user transfers any sort of fund or service fee without acknowledging YouMe’s Operator,YouMe will not take any responsibility for further consequences. Please bear in mind that behaviors may fall under the Law.
12-User are prohibited to take screen recordings, screenshots, or private messaging, during the video call date. We will terminate lifetime users from our service If we find out you leaked any sort of user data, video call images, or conversation screenshots.
13-Stalking and Threatening are not totally acceptable. Stalking and Threatening behaviors through social media accounts, phone numbers, and physical locations are not acceptable behavior both for your date and toward YouMe’s staff. Please bear in mind that this behavior may fall into the Law
13-We prohibited illegal Usage of our service. In any kind of illegal usage which falls under Criminal Law,YouMe will terminate your lifetime user privilege from service.
1.4 Photo moderation policy
We do not allow the following photos as your profile or gallery photos in your account.
1.5 Refund policy
-Users are required to buy credits to use YouMe’s dating service upfront unless the user is a first-time user who has one free credit to use our service.
-YouMe has different service packages for users, depending on users' budgets and preferences.
-Pro & VIP package has their expired date, for example, if a user is a Pro Package user, the User can request 3 Matches within 2 months
- If a user buys a VIP package that allowed the user can use VIP’s filter feature, the VIP user can request 3 Matches within 3 months.
-If Users forget to use his/her credits within 2 or 3 months depending on the package, the package will automatically expire.
-Our operator will remind you to use the remaining balance within 2 months/3 months depending on your buying package.
-Remember,YOUME matches based on your personality’s result and we do not prioritize superficial beauty (e.g human face) to match. Our goal is to give you a long-term potential partner based on personality and compatibility for your future relationship.
-If you drop out during a video call with your date with your own’s will with no proper reason, we deduct your one credit with no refund. If you can prove the video call dropout is due to technical problems or inform the operator in advance to quit the call, your credit will not be deducted.
-After using 1 or 3 or 5 credits according to your packages, if you want to find more matches, you need to top up the credits.
-We will not refund the previous service which you already used due to the reason of “you didn’t find your dream girl/guy with that previous package you bought”. To find your right partner, we suggest you date more and open up your heart with good communication.