YOUME Privacy Policy 

Thank you for taking the time to read YouMe’s privacy policy.

Our Privacy Policy guides you to understand the information we collect, why we collect it, how it is used, and your choices regarding your information. This Privacy Policy applies from August 2022.

1.Who We Are

We are YOUME SG PTE.LTD., is incorporated & registered in Singapore under the current Singapore Law.

2. Where This Privacy Policy Applies

This Privacy Policy applies to YOUME websites, apps, events, and other services we operate under the YouMe brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy.

Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.

3. Information We Collect

We can’t help you develop meaningful connections without having some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information about your use of our services such as access logs, your test result of personality type, your data which you are required to fill in our application form as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile.

Information you give us from the application/Registration form

You choose to give us certain information when using our services. This includes:

• When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender, and your date of birth.
• When you complete your profile, you can share with us additional information, such as details on your bio, interests, and other details about you, as well as content such as photos, audio files, and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
• When you subscribe to our service or make a purchase directly from us you provide us or our payment service provider with information, such as your debit or credit card number, Your Kpay/Wave/CBpay account name and number, or other financial information and additional online money transfer screenshots as a proof.
• When you participate in surveys, focus groups, or market studies, you give us your insights into our products and services, responses to our questions, and testimonials.
• When you choose to participate in our promotions, events, or contests, we collect the information that you use to register or enter.
• If you contact our customer care team, we collect the information you give us during the interaction.
• If you share with us information about other people (for example, if you use the contact details of a friend for a given feature), we process this information on your behalf to complete your request.
• Of course, we also process your chats with other members as well as the content you publish, as necessary for the operation of the services.

Information we receive from others

In addition to the information, you may provide us directly, we receive information about you from others, including:

• Membersmay provide information about you as they use our services, for instance as they interact with you or if they submit a report or service feedback involving you.
• Social MediaYou may decide to share information with us through your social media account.
• Other Partners,We may receive information about you from our partners where YOUME ads are published on a partner’s service (in which case they may pass along details on a campaign’s success). Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security.

Information collected when you use our services

When you use our services, this generates technical data about which features you’ve used, how you’ve used them, and the devices you use to access our services such as ;

• Usage Information
• Device information
• Other information with your consent

4. How We Use Information

The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe, and to provide you with advertising that may be of interest to you. Here is the list of how we use your information;

1. To administer your account and provide our services to you
2. To help you connect with other users
3. To provide new YouMe services to you
4. To operate advertising and marketing campaigns
5. To improve our services and develop new ones
6. Administer focus groups, market studies, and surveys
7. To prevent, detect and fight fraud and other illegal or unauthorized activities
8. To ensure legal compliance

5. Your Rights

We want you to be in control of your information, so we want to remind you of the following options and tools available to you:

• Access / Update tools in the service.Tools and account settings can help you access, rectify or remove information that you provided to us and that’s associated with your account directly within the service.
• Device permissions.Mobile platforms can have permission systems for specific types of device data and notifications, such as phone contacts, pictures, location services, push notifications, and advertising identifiers. You can change your settings on your device to either consent to or oppose the collection or processing of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose functionality.
• You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. Remember that uninstalling an app does NOT close your account. To close your account, please use the corresponding functionality on the service.
• Account closure.You can close your account by using the corresponding functionality directly on the service.

We also want you to be aware of your privacy rights. Here are a few key points to remember:

• Reviewing your information.Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called the right of access, right of portability, right to know, or variations of those terms).
• Updating your information.If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, object to, or restrict its processing,

6. What data does the company collect?

Personal Data

Date of birth (required), gender (required), sexual orientation (required), university, passions (optional), photos (min of three), location, description, job title (Required), Job title (requires),  city, and financial information. Ethnicity, Body related data: Height, Weight

E.g Smoking, Drinking, Pet Lover, Relationship Value, Marriage interests, Personality traits, Hobbies  

Social Data

If a user connects their social media accounts to their dating profile, YouMe collects data from that social media account, such as Facebook. However,YOUME does not specify what data it collects and how it uses it. We just only collect the social media account only for sharing with your partners.

Our Commitment To You

Your safety and privacy are major priorities at YouMe. In order for you to completely trust the services and products you already know and love and concentrate on forming meaningful connections, your privacy is at the center of how we design and develop them.

We value the confidence you place in us when you provide us with your personal information, and we do not take this responsibility lightly.

Our commitment to privacy. Your privacy is a priority in the design of all of our goods and services. To ensure that our decisions are made with the utmost respect for your privacy, we consult professionals from a variety of sectors, including law, security, engineering, product design, and others.